Our Privacy Policy

Privacy Policy

Effective Date: 15 October 2024

At Aria Data Labs (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data, and outlines your rights in relation to your information.

1. Personal Data We Collect

We collect personal data to provide and improve our services. Personal data refers to any data that can identify you either on its own or in combination with other data. The types of personal data we collect include:

• Identification Data: Name, email address, contact number, billing address.
• Payment Data: Transaction details, payment method (processed through secure third-party providers).
• Technical Data: IP address, browser type, device information, operating system, and site usage information.
• Cookies: Information collected through cookies and similar technologies. You can control cookies via your browser settings.

2. Purpose of Collecting Personal Data

We collect and use your personal data for the following purposes:

• Providing Services: To deliver the services you request, such as generating PayNow QR codes.
• Communication: To send important information, service updates, and customer support notifications.
• Marketing: To send promotional content and marketing offers, subject to your consent. You can opt out of marketing communications at any time.
• Improvement of Services: To monitor and analyze website performance, user behavior, and improve our offerings.
• Legal Compliance: To comply with legal obligations and to protect the rights and safety of Aria Data Labs and our customers.

3. Disclosure of Personal Data

We will not share, sell, or rent your personal data to third parties without your consent, except in the following cases:

• Service Providers: We may share your personal data with third-party vendors, contractors, or partners who help us provide and improve our services, such as payment processors or website hosting providers. These parties are required to handle your data in accordance with our instructions and for the purposes we specify.
• Legal Obligations: We may disclose your data if required by law, government authorities, or in legal proceedings to protect our rights or comply with legal obligations.

4. Cross-Border Transfer of Data

We may transfer your personal data to countries outside Singapore for the purpose of storing or processing data by our service providers. In such cases, we will ensure that the recipient complies with the PDPA and that your data is adequately protected.

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and regular monitoring for vulnerabilities. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer required, we will take steps to securely delete or anonymize it.

7. Your Rights

Under the PDPA, you have the following rights regarding your personal data:

• Access: You may request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions.
• Opt-Out: You can opt out of receiving marketing communications by following the instructions in the emails or contacting us.

To exercise your rights or for any inquiries, please contact us at the details provided below.

8. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to remember your preferences, provide personalized services, and analyze website traffic. You can manage your cookie preferences via your browser settings.

9. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the content or privacy practices of these third-party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you if the changes are significant. Please review this policy regularly to stay informed of updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer (DPO) at: